{"id":841102,"date":"2026-09-15T09:31:00","date_gmt":"2026-09-15T09:31:00","guid":{"rendered":"https:\/\/euroshopkey.com\/?p=841102"},"modified":"2026-10-29T10:28:41","modified_gmt":"2026-10-29T10:28:41","slug":"cumpara-licenta-microsoft-vanzator-din-ue-sau-site-din-afara-ue","status":"publish","type":"post","link":"https:\/\/euroshopkey.com\/ro\/buy-microsoft-license-eu-seller-or-non-eu-site\/","title":{"rendered":"V\u00e2nz\u0103tor de \u00eencredere de licen\u021be Windows: din UE sau site din afara UE?"},"content":{"rendered":"<p class=\"lead\"><strong>Pentru a alege un v\u00e2nz\u0103tor de \u00eencredere de licen\u021be Windows, uit\u0103-te la ce se schimb\u0103 dup\u0103 ce pl\u0103te\u0219ti: un v\u00e2nz\u0103tor stabilit \u00een Uniunea European\u0103 \u0219i un site din afara ei v\u00e2nd aceea\u0219i licen\u021b\u0103 Microsoft, dar nu acela\u0219i contract.<\/strong> Un v\u00e2nz\u0103tor din UE emite o factur\u0103 care arat\u0103 identitatea sa \u0219i TVA-ul, lucreaz\u0103 \u00eentr-un fus orar european \u0219i poate fi urm\u0103rit prin mediere \u00een domeniul consumului, apoi prin Re\u021beaua centrelor europene ale consumatorilor, care acoper\u0103 Uniunea European\u0103, Islanda \u0219i Norvegia. \u00cen afara acestei zone, aceast\u0103 cale de recurs dispare. La Euroshopkey, administrat de o societate \u00eenregistrat\u0103 \u00een Uniunea European\u0103, Windows 11 Pro cost\u0103 <strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">9,90\u20ac<\/strong> \u0219i Office 2024 Pro Plus <strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">24,90\u20ac<\/strong>, marea majoritate a cheilor sunt livrate prin e-mail la c\u00e2teva minute dup\u0103 plat\u0103, activarea este garantat\u0103, iar o cheie defect\u0103 este \u00eenlocuit\u0103 pe toat\u0103 durata de via\u021b\u0103 a licen\u021bei.<\/p>\n<h2>Cuprins<\/h2>\n<ul>\n<li><a href=\"#differences\">1. Cele \u0219ase diferen\u021be<\/a><\/li>\n<li><a href=\"#droit\">2. Legea aplicabil\u0103 \u0219i c\u0103ile de recurs<\/a><\/li>\n<li><a href=\"#facture\">3. Factura \u0219i TVA-ul<\/a><\/li>\n<li><a href=\"#delai\">4. Termenul real de livrare \u0219i fusul orar<\/a><\/li>\n<li><a href=\"#support\">5. Suport \u00een limba ta<\/a><\/li>\n<li><a href=\"#region\">6. Chei regionale \u0219i limb\u0103<\/a><\/li>\n<li><a href=\"#tableau\">7. Tabelul comparativ<\/a><\/li>\n<li><a href=\"#comment-ca-marche\">8. Cum func\u021bioneaz\u0103<\/a><\/li>\n<li><a href=\"#faq\">9. \u00centreb\u0103ri frecvente<\/a><\/li>\n<li><a href=\"#sources\">Surse<\/a><\/li>\n<li><a href=\"#articles-connexes\">Articole conexe<\/a><\/li>\n<\/ul>\n<h2 id=\"differences\">1. V\u00e2nz\u0103tor din UE sau site din afara UE de \u00eencredere: cele \u0219ase diferen\u021be<\/h2>\n<p>\u0218ase lucruri se schimb\u0103 \u00eentre un v\u00e2nz\u0103tor stabilit \u00een UE \u0219i un site din afara ei, iar cinci dintre ele se v\u0103d abia dup\u0103 ce pl\u0103te\u0219ti. Produsul \u00een sine este identic: o licen\u021b\u0103 Microsoft autentic\u0103.<\/p>\n<ul>\n<li><strong>Legea aplicabil\u0103 \u0219i c\u0103ile tale reale de recurs<\/strong>, sec\u021biunea 2.<\/li>\n<li><strong>Factura<\/strong>, cu identitatea \u0219i adresa sediului v\u00e2nz\u0103torului.<\/li>\n<li><strong>TVA-ul<\/strong>, indicat pe factur\u0103 \u0219i recuperabil de o firm\u0103 conform regulilor \u021b\u0103rii sale.<\/li>\n<li><strong>Timpul de r\u0103spuns<\/strong> atunci c\u00e2nd ceva nu merge, nu termenul de livrare.<\/li>\n<li><strong>Limba suportului<\/strong>: a ta sau traducere automat\u0103.<\/li>\n<li><strong>Pia\u021ba pe care a fost v\u00e2ndut\u0103 prima dat\u0103 licen\u021ba<\/strong>, punctul cel mai decisiv.<\/li>\n<\/ul>\n<p>Legalitatea achizi\u021biei este tratat\u0103 \u00een ghidul nostru despre \u00eentrebarea dac\u0103 <a href=\"\/ro\/cheap-windows-key-is-it-legal\/\">o cheie Windows ieftin\u0103 este legal\u0103<\/a>.<\/p>\n<h2 id=\"droit\">2. Ce lege se aplic\u0103 comenzii tale \u0219i ce c\u0103i de recurs \u00ee\u021bi r\u0103m\u00e2n<\/h2>\n<p>Dreptul consumului din \u021bara ta te protejeaz\u0103 din momentul \u00een care un site se adreseaz\u0103 consumatorilor de acolo, dar un drept valoreaz\u0103 ceva doar dac\u0103 \u00eel po\u021bi exercita. Exist\u0103 trei c\u0103i de remediere, iar ele se \u00eenchid una dup\u0103 alta pe m\u0103sur\u0103 ce v\u00e2nz\u0103torul este mai departe.<\/p>\n<ol>\n<li><strong>Punerea \u00een \u00eent\u00e2rziere.<\/strong> Ea presupune o societate \u00eenregistrat\u0103 \u0219i identificabil\u0103: denumirea legal\u0103, sediul social \u0219i num\u0103rul de \u00eenregistrare ale societ\u0103\u021bii care administreaz\u0103 Euroshopkey sunt publicate \u00een <a href=\"\/ro\/legal-notice\/\">Men\u021biunile noastre legale<\/a>.<\/li>\n<li><strong>Medierea \u00een domeniul consumului.<\/strong> Normele UE impun fiec\u0103rui stat membru s\u0103 pun\u0103 la dispozi\u021bie o solu\u021bionare extrajudiciar\u0103 a litigiilor dintre consumatori \u0219i v\u00e2nz\u0103torii stabili\u021bi pe teritoriul s\u0103u. La Euroshopkey, dac\u0103 o reclama\u021bie scris\u0103 nu a fost solu\u021bionat\u0103 \u00een termen de o lun\u0103, po\u021bi sesiza gratuit mediatorul consumatorilor indicat \u00een <a href=\"\/ro\/refund-policy\/\">politica noastr\u0103 de rambursare \u0219i retragere<\/a>. Un site stabilit \u00een afara UE nu face parte din acest sistem.<\/li>\n<li><strong>Re\u021beaua centrelor europene ale consumatorilor (ECC-Net).<\/strong> Cofinan\u021bat\u0103 de Comisia European\u0103, ea \u00eei ajut\u0103 pe consumatorii care locuiesc \u00een UE, Islanda sau Norvegia s\u0103 rezolve un litigiu cu un v\u00e2nz\u0103tor stabilit \u00eentr-una dintre aceste \u021b\u0103ri (<a href=\"https:\/\/commission.europa.eu\/live-work-travel-eu\/consumer-rights-and-complaints\/resolve-your-consumer-complaint\/european-consumer-centres-network-ecc-net_ro\" rel=\"nofollow noopener\" target=\"_blank\">Comisia European\u0103<\/a>). \u00cen afara acestei zone, nu intervine.<\/li>\n<\/ol>\n<p>Retragerea, \u00een schimb, nu se aplic\u0103 unei chei livrate imediat: vezi sec\u021biunea 9.<\/p>\n<h2 id=\"facture\">3. Factura \u0219i TVA-ul: punctul decisiv pentru o firm\u0103<\/h2>\n<p>Un v\u00e2nz\u0103tor stabilit \u00een UE emite o factur\u0103 care arat\u0103 identitatea sa, adresa sediului, codul s\u0103u de TVA \u0219i TVA-ul, iar acest document, nu e-mailul de confirmare, este cel care face achizi\u021bia utilizabil\u0103 \u00een contabilitatea ta.<\/p>\n<p>Pentru o persoan\u0103 fizic\u0103, diferen\u021ba este mic\u0103; pentru o firm\u0103, este imediat\u0103, deoarece f\u0103r\u0103 o factur\u0103 conform\u0103 TVA-ul nu poate fi recuperat. V\u00e2nz\u0103torii stabili\u021bi \u00een afara UE nu trimit adesea dec\u00e2t un rezumat al comenzii, f\u0103r\u0103 num\u0103r de identificare \u0219i f\u0103r\u0103 cot\u0103 de TVA.<\/p>\n<p>La Euroshopkey, o factur\u0103 \u00eenso\u021be\u0219te fiecare comand\u0103, iar un pachet pentru mai multe PC-uri este facturat pe o singur\u0103 factur\u0103.<\/p>\n<h2 id=\"delai\">4. Termenul real de livrare \u0219i de ce fusul orar schimb\u0103 totul<\/h2>\n<p>Marea majoritate a cheilor pleac\u0103 prin e-mail la c\u00e2teva minute dup\u0103 plat\u0103, iar aceast\u0103 vitez\u0103 nu face diferen\u021ba \u00eentre cele dou\u0103: trimiterea este automatizat\u0103 aproape peste tot.<\/p>\n<p>Diferen\u021ba se vede la primul incident: cu un suport care se afl\u0103 cu \u0219ase p\u00e2n\u0103 la nou\u0103 ore \u00eenaintea sau \u00een urma ta, schimburile se reduc la unul pe zi, iar o problem\u0103 de dou\u0103zeci de minute dureaz\u0103 trei zile.<\/p>\n<p>Un detaliu ilustreaz\u0103 ideea: linkurile de desc\u0103rcare ale imaginii de disc Windows 11 sunt valabile doar 24 de ore (<a href=\"https:\/\/www.microsoft.com\/ro-ro\/software-download\/windows11\" rel=\"nofollow noopener\" target=\"_blank\">pagina de desc\u0103rcare Microsoft<\/a>). Dac\u0103 suportul r\u0103spunde a doua zi din cauza diferen\u021bei de fus orar, linkul a expirat deja; cu o echip\u0103 care lucreaz\u0103 \u00eentr-un fus orar european \u0219i r\u0103spunde prin e-mail 7 zile din 7, \u00een medie \u00een 2 ore, nu a\u0219tep\u021bi ca cealalt\u0103 parte a lumii s\u0103 se trezeasc\u0103.<\/p>\n<h2 id=\"support\">5. Suport \u00een limba ta \u0219i ce se \u00eent\u00e2mpl\u0103 \u00een ziua \u00een care cheia ta este refuzat\u0103<\/h2>\n<p>Suportul \u00een limba ta este inutil c\u00e2t timp totul func\u021bioneaz\u0103 \u0219i decide totul \u00een ziua \u00een care cheia ta este refuzat\u0103. Cauzele sunt aproape \u00eentotdeauna acelea\u0219i:<\/p>\n<ul>\n<li>O edi\u021bie care nu corespunde instal\u0103rii, de exemplu o cheie Pro pe o instalare Home.<\/li>\n<li>O \u00eenlocuire a pl\u0103cii de baz\u0103, pe care Windows o trateaz\u0103 ca pe un calculator nou.<\/li>\n<li>O cheie deja legat\u0103 de alt hardware.<\/li>\n<li>O gre\u0219eal\u0103 de tastare la un singur caracter.<\/li>\n<\/ul>\n<p>Fiecare caz cere un schimb precis, adesea cu un cod de eroare de citit; \u00een limba ta, dureaz\u0103 c\u00e2teva minute. Instruc\u021biunile noastre pas cu pas se g\u0103sesc pe pagina <a href=\"\/ro\/windows-key-not-working-what-to-do\/\">Cheia Windows nu func\u021bioneaz\u0103: ce trebuie f\u0103cut<\/a>, <a href=\"\/ro\/support\/\">suportul<\/a> nostru r\u0103spunde prin e-mail 7 zile din 7, \u00een medie \u00een 2 ore, iar ghidul nostru despre <a href=\"\/ro\/cheap-windows-key-genuine-license\/\">cheile Windows ieftine \u0219i licen\u021bele autentice<\/a> explic\u0103 cum recuno\u0219ti o licen\u021b\u0103 oficial\u0103.<\/p>\n<h2 id=\"region\">6. Chei regionale \u0219i limb\u0103: ce trebuie verificat \u00eenainte de a pl\u0103ti<\/h2>\n<p>Limba Windows nu depinde de cheie, ci de imaginea pe care o descarci: Microsoft ofer\u0103 Windows 11 \u00een peste 30 de limbi (pagina Microsoft citat\u0103 \u00een surse).<\/p>\n<p>A\u0219adar, o cheie nu vine \u201e\u00eentr-o\u201d limb\u0103. Conteaz\u0103 pia\u021ba pe care a fost v\u00e2ndut\u0103 prima dat\u0103 licen\u021ba: rev\u00e2nzarea licen\u021belor software folosite este legal\u0103 \u00een Uniunea European\u0103 pentru licen\u021bele perpetue puse prima dat\u0103 pe pia\u021ba UE (hot\u0103r\u00e2rea UsedSoft, cauza C-128\/11). O licen\u021b\u0103 v\u00e2ndut\u0103 prima dat\u0103 \u00een afara UE nu intr\u0103 \u00een acest cadru.<\/p>\n<p>Verific\u0103 deci originea european\u0103 a licen\u021bei, edi\u021bia, Pro sau Home, \u0219i cerin\u021bele Microsoft: 1 GHz, 2 nuclee, 4 GB de memorie, 64 GB de stocare, TPM 2.0.<\/p>\n<p>Suportul pentru Windows 10 s-a \u00eencheiat pe 14 octombrie 2025, potrivit Microsoft: vezi pagina noastr\u0103 <a href=\"\/ro\/windows-10-end-of-support-what-to-do-2026\/\">Sf\u00e2r\u0219itul suportului pentru Windows 10<\/a>.<\/p>\n<h2 id=\"tableau\">7. Tabelul comparativ<\/h2>\n<p>Diferen\u021ba se afl\u0103 \u00een ultimele patru r\u00e2nduri. Pre\u021burile Microsoft sunt cele de pe propriul s\u0103u site \u0219i variaz\u0103 \u00een func\u021bie de \u021bar\u0103; pre\u021burile Euroshopkey sunt pre\u021burile actuale din magazin.<\/p>\n<div class=\"overflow-x-auto\">\n<table class=\"w-full text-sm border-collapse my-8\">\n<thead>\n<tr class=\"bg-gray-100\">\n<th class=\"border p-3 text-left\">Criteriu<\/th>\n<th class=\"border p-3 text-left\">V\u00e2nz\u0103tor din UE (Euroshopkey)<\/th>\n<th class=\"border p-3 text-left\">Site din afara UE<\/th>\n<th class=\"border p-3 text-left\">Microsoft, pre\u021b public<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"border p-3\">Windows 11 Pro, 1 PC<\/td>\n<td class=\"border p-3\"><strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">9,90\u20ac<\/strong><\/td>\n<td class=\"border p-3\">Variabil, f\u0103r\u0103 pre\u021b de referin\u021b\u0103<\/td>\n<td class=\"border p-3\">Pre\u021b public stabilit de Microsoft, variaz\u0103 \u00een func\u021bie de \u021bar\u0103<\/td>\n<\/tr>\n<tr>\n<td class=\"border p-3\">Office 2024 Pro Plus, 1 PC<\/td>\n<td class=\"border p-3\"><strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">24,90\u20ac<\/strong><\/td>\n<td class=\"border p-3\">Variabil, f\u0103r\u0103 pre\u021b de referin\u021b\u0103<\/td>\n<td class=\"border p-3\">Niciun pre\u021b public pentru edi\u021bia Professional Plus; Office Home 2024 se vinde ca achizi\u021bie unic\u0103<\/td>\n<\/tr>\n<tr>\n<td class=\"border p-3\">Durat\u0103 \u0219i num\u0103r de PC-uri<\/td>\n<td class=\"border p-3\">Pe via\u021b\u0103, 1 PC per licen\u021b\u0103<\/td>\n<td class=\"border p-3\">Pe via\u021b\u0103, conform afirma\u021biilor, origine variabil\u0103<\/td>\n<td class=\"border p-3\">Pe via\u021b\u0103 sau abonament anual (Microsoft 365 Personal)<\/td>\n<\/tr>\n<tr>\n<td class=\"border p-3\">Factur\u0103 cu TVA<\/td>\n<td class=\"border p-3\">Da, la fiecare comand\u0103<\/td>\n<td class=\"border p-3\">Adesea un simplu rezumat al comenzii, f\u0103r\u0103 detalii despre TVA<\/td>\n<td class=\"border p-3\">Nu se aplic\u0103, v\u00e2nzare direct\u0103 de c\u0103tre editor<\/td>\n<\/tr>\n<tr>\n<td class=\"border p-3\">Suport \u00een limba ta<\/td>\n<td class=\"border p-3\">Prin e-mail, 7 zile din 7, r\u0103spuns \u00een medie \u00een 2 ore<\/td>\n<td class=\"border p-3\">Adesea o singur\u0103 limb\u0103 sau traducere automat\u0103<\/td>\n<td class=\"border p-3\">Nu se aplic\u0103, v\u00e2nzare direct\u0103 de c\u0103tre editor<\/td>\n<\/tr>\n<tr>\n<td class=\"border p-3\">Mediere \u0219i centre europene ale consumatorilor<\/td>\n<td class=\"border p-3\">Da<\/td>\n<td class=\"border p-3\">Nu<\/td>\n<td class=\"border p-3\">Nu se aplic\u0103, v\u00e2nzare direct\u0103 de c\u0103tre editor<\/td>\n<\/tr>\n<tr>\n<td class=\"border p-3\">Garan\u021bie scris\u0103 de activare<\/td>\n<td class=\"border p-3\">Da, cheie defect\u0103 \u00eenlocuit\u0103 pe toat\u0103 durata de via\u021b\u0103 a licen\u021bei<\/td>\n<td class=\"border p-3\">Variabil\u0103<\/td>\n<td class=\"border p-3\">Nu se aplic\u0103<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"text-sm text-gray-500\">Not\u0103 de lectur\u0103. Microsoft nu public\u0103 un pre\u021b public pentru edi\u021bia Professional Plus: edi\u021biile cu achizi\u021bie unic\u0103 pe care le vinde consumatorilor, precum Office Home 2024, sunt edi\u021bii diferite. Al doilea r\u00e2nd nu compar\u0103 deci dou\u0103 edi\u021bii identice.<\/p>\n<h3>De ce s\u0103 cumperi de la Euroshopkey<\/h3>\n<ul>\n<li>O societate \u00eenregistrat\u0103 \u00een Uniunea European\u0103, a c\u0103rei denumire legal\u0103, sediu social \u0219i num\u0103r de \u00eenregistrare sunt publicate \u00een Men\u021biunile noastre legale.<\/li>\n<li>Marea majoritate a cheilor livrate prin e-mail la c\u00e2teva minute dup\u0103 plat\u0103; dac\u0103 cheia ta nu a ajuns \u00een 48 de ore lucr\u0103toare, po\u021bi cere rambursarea integral\u0103.<\/li>\n<li>Activare garantat\u0103 pe serverele Microsoft: o cheie care nu se activeaz\u0103 este \u00eenlocuit\u0103, pe toat\u0103 durata de via\u021b\u0103 a licen\u021bei.<\/li>\n<li>Suport prin e-mail 7 zile din 7, cu r\u0103spuns \u00een medie \u00een 2 ore, \u0219i o factur\u0103 la fiecare comand\u0103.<\/li>\n<li>Licen\u021be mult mai ieftine dec\u00e2t pre\u021bul public: Windows 11 Pro <strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">9,90\u20ac<\/strong>, Office 2024 Pro Plus <strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">24,90\u20ac<\/strong>.<\/li>\n<\/ul>\n<div class=\"grid md:grid-cols-2 gap-6 my-10\">\n<div class=\"card product-card hover-lift p-6 flex flex-col\">\n<h3 class=\"text-xl font-bold mb-2\">Windows 11 Professional<\/h3>\n<p class=\"text-gray-600 mb-4\">Licen\u021b\u0103 pe via\u021b\u0103 pentru 1 PC, cu factur\u0103. BitLocker, Desktop la distan\u021b\u0103 \u0219i Hyper-V incluse, cheie livrat\u0103 prin e-mail.<\/p>\n<div class=\"price-tag mb-4\"><span class=\"price-current\"><strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">9,90\u20ac<\/strong><\/span><\/div>\n<div class=\"space-y-2 mt-auto\">\n      <a href=\"\/ro\/product\/windows-11-pro\/\" class=\"btn btn-primary w-full py-3 rounded-lg\" style=\"color:#fff !important;text-decoration:none !important;\">Cump\u0103r\u0103 acum<\/a>\n    <\/div>\n<\/p><\/div>\n<div class=\"card product-card hover-lift p-6 flex flex-col\">\n<h3 class=\"text-xl font-bold mb-2\">Microsoft Office 2024 Pro Plus<\/h3>\n<p class=\"text-gray-600 mb-4\">Word, Excel, PowerPoint, Outlook, OneNote \u0219i Access. Licen\u021b\u0103 pe via\u021b\u0103 pentru 1 PC, cheie livrat\u0103 prin e-mail.<\/p>\n<div class=\"price-tag mb-4\"><span class=\"price-current\"><strong class=\"prix-produit\" style=\"color:#e74c3c;font-size:1.1em;\">24,90\u20ac<\/strong><\/span><\/div>\n<div class=\"space-y-2 mt-auto\">\n      <a href=\"\/ro\/product\/microsoft-office-2024-pro-plus\/\" class=\"btn btn-primary w-full py-3 rounded-lg\" style=\"color:#fff !important;text-decoration:none !important;\">Cump\u0103r\u0103 acum<\/a>\n    <\/div>\n<\/p><\/div>\n<\/div>\n<h2 id=\"comment-ca-marche\">8. Cum func\u021bioneaz\u0103 la Euroshopkey, de la comand\u0103 la activare<\/h2>\n<p>Patru pa\u0219i \u00eentre plat\u0103 \u0219i un PC activat.<\/p>\n<ol>\n<li><strong>Comanzi pe Euroshopkey.<\/strong> Alege produsul, apoi pl\u0103te\u0219te cu cardul, Apple Pay, Google Pay sau Bancontact.<\/li>\n<li><strong>Prime\u0219ti cheia \u0219i factura prin e-mail.<\/strong> Pentru marea majoritate a comenzilor, trimiterea este automat\u0103, la c\u00e2teva minute dup\u0103 plat\u0103, cu linkul de desc\u0103rcare Microsoft \u0219i instruc\u021biunile; maximul este de 48 de ore lucr\u0103toare (vezi pagina noastr\u0103 de <a href=\"\/ro\/delivery\/\">livrare<\/a>).<\/li>\n<li><strong>Instalezi \u0219i activezi.<\/strong> Descarc\u0103 programul din sursa Microsoft indicat\u0103, aleg\u00e2nd limba ta, apoi introdu cheia: activarea are loc pe serverele Microsoft \u00een 3 p\u00e2n\u0103 la 5 minute (vezi ghidul nostru pentru <a href=\"\/ro\/how-to-activate-windows-11-product-key-guide-2026\/\">activarea Windows 11<\/a>).<\/li>\n<li><strong>Suportul preia dac\u0103 este nevoie.<\/strong> Echipa noastr\u0103 r\u0103spunde prin e-mail 7 zile din 7, \u00een medie \u00een 2 ore, p\u00e2n\u0103 c\u00e2nd licen\u021ba este activ\u0103, \u0219i \u00eenlocuie\u0219te gratuit cheia dac\u0103 este necesar.<\/li>\n<\/ol>\n<h2 id=\"faq\">9. \u00centreb\u0103ri frecvente<\/h2>\n<p>Cinci \u00eentreb\u0103ri decid achizi\u021bia, iar fiecare este l\u0103murit\u0103 de un text sau de un fapt: siguran\u021ba, legalitatea, retragerea, factura, limba de instalare.<\/p>\n<h3>Este mai sigur s\u0103 cumperi o licen\u021b\u0103 Windows de la un v\u00e2nz\u0103tor stabilit \u00een UE?<\/h3>\n<p>Da, nu pentru c\u0103 licen\u021ba ar fi diferit\u0103, ci pentru c\u0103 contractul este: se aplic\u0103 dreptul european al consumului, factura arat\u0103 identitatea v\u00e2nz\u0103torului \u0219i TVA-ul, exist\u0103 mediere extrajudiciar\u0103 (la Euroshopkey, gratuit\u0103, dup\u0103 o reclama\u021bie scris\u0103), iar Re\u021beaua centrelor europene ale consumatorilor te poate ajuta \u00eentr-un litigiu cu un v\u00e2nz\u0103tor stabilit \u00een alt\u0103 \u021bar\u0103 din UE, \u00een Islanda sau \u00een Norvegia.<\/p>\n<h3>Este ilegal un site din str\u0103in\u0103tate care vinde chei Microsoft?<\/h3>\n<p>Nu. A vinde dintr-o alt\u0103 \u021bar\u0103 nu este ilegal \u00een sine, iar mul\u021bi v\u00e2nz\u0103tori serio\u0219i sunt stabili\u021bi \u00eentr-o alt\u0103 \u021bar\u0103 din UE dec\u00e2t a ta. Ceea ce se schimb\u0103 \u00een afara UE sunt c\u0103ile de recurs pe care le p\u0103strezi dac\u0103 ceva nu merge (sec\u021biunea 2) \u0219i faptul c\u0103 licen\u021ba a fost sau nu v\u00e2ndut\u0103 prima dat\u0103 pe pia\u021ba UE (sec\u021biunea 6).<\/p>\n<h3>Am 14 zile pentru a m\u0103 retrage din achizi\u021bia unei chei de licen\u021b\u0103?<\/h3>\n<p>Achizi\u021biile la distan\u021b\u0103 beneficiaz\u0103 de un termen de retragere de 14 zile \u00een temeiul Directivei privind drepturile consumatorilor (2011\/83\/UE), dar articolul 16 litera (m) exclude con\u021binutul digital furnizat f\u0103r\u0103 suport material din momentul \u00een care livrarea a \u00eenceput cu acordul t\u0103u expres prealabil \u0219i cu recunoa\u0219terea de c\u0103tre tine a pierderii dreptului de retragere, ceea ce se \u00eent\u00e2mpl\u0103 cu o cheie trimis\u0103 prin e-mail. Protec\u021bia util\u0103 este deci garan\u021bia scris\u0103 de activare: la Euroshopkey, o cheie care nu se activeaz\u0103 este \u00eenlocuit\u0103 gratuit pe toat\u0103 durata de via\u021b\u0103 a licen\u021bei, iar c\u00e2t timp cheia nu a fost livrat\u0103, te po\u021bi retrage \u00een 14 zile de la comand\u0103 \u0219i e\u0219ti rambursat integral (vezi <a href=\"\/ro\/refund-policy\/\">politica noastr\u0103 de rambursare \u0219i retragere<\/a>).<\/p>\n<h3>Poate fi folosit\u0103 factura unui v\u00e2nz\u0103tor din UE \u00een contabilitatea mea?<\/h3>\n<p>Da. Ea arat\u0103 identitatea v\u00e2nz\u0103torului, adresa sediului \u0219i codul de TVA, licen\u021bele cump\u0103rate \u0219i TVA-ul, deci poate fi \u00eenregistrat\u0103 drept cheltuial\u0103. Dac\u0103 TVA-ul poate fi recuperat depinde de statutul t\u0103u \u00een materie de TVA \u0219i de locul \u00een care este stabilit v\u00e2nz\u0103torul: \u00eentreab\u0103-\u021bi contabilul. Un rezumat al comenzii f\u0103r\u0103 identificarea v\u00e2nz\u0103torului sau f\u0103r\u0103 cot\u0103 de TVA nu \u00eendepline\u0219te acest rol.<\/p>\n<h3>Poate o cheie cump\u0103rat\u0103 din str\u0103in\u0103tate s\u0103 activeze Windows \u00een limba mea?<\/h3>\n<p>Da, deoarece limba nu depinde de cheie: Microsoft ofer\u0103 Windows 11 \u00een peste 30 de limbi, alese \u00eenainte de desc\u0103rcarea imaginii de disc. Conteaz\u0103 pia\u021ba pe care a fost v\u00e2ndut\u0103 prima dat\u0103 licen\u021ba \u0219i edi\u021bia, Pro sau Home, care trebuie s\u0103 corespund\u0103 instal\u0103rii tale.<\/p>\n<h2 id=\"sources\">Surse<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.microsoft.com\/ro-ro\/d\/windows-11-pro\/dg7gmgf0d8h4\" rel=\"nofollow noopener\" target=\"_blank\">Microsoft Store, Windows 11 Pro<\/a>: pre\u021b public, care variaz\u0103 \u00een func\u021bie de \u021bar\u0103.<\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/buy\/compare-all-microsoft-365-products\" rel=\"nofollow noopener\" target=\"_blank\">Microsoft, compara\u021bia dintre Microsoft 365 \u0219i Office<\/a>: abonament anual \u0219i Office Home 2024 ca achizi\u021bie unic\u0103.<\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/ro-ro\/windows\/windows-11-specifications\" rel=\"nofollow noopener\" target=\"_blank\">Microsoft, specifica\u021biile Windows 11<\/a>: 1 GHz, 2 nuclee, 4 GB, 64 GB, TPM 2.0, peste 30 de limbi.<\/li>\n<li><a href=\"https:\/\/commission.europa.eu\/live-work-travel-eu\/consumer-rights-and-complaints\/resolve-your-consumer-complaint\/european-consumer-centres-network-ecc-net_ro\" rel=\"nofollow noopener\" target=\"_blank\">Comisia European\u0103, Re\u021beaua centrelor europene ale consumatorilor (ECC-Net)<\/a>: ajutor \u00eentr-un litigiu cu un v\u00e2nz\u0103tor stabilit \u00een alt\u0103 \u021bar\u0103 din UE, \u00een Islanda sau \u00een Norvegia.<\/li>\n<li><a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/RO\/TXT\/?uri=CELEX%3A32011L0083\" rel=\"nofollow noopener\" target=\"_blank\">Directiva 2011\/83\/UE privind drepturile consumatorilor<\/a>: termenul de retragere de 14 zile \u0219i excep\u021bia de la articolul 16 litera (m) pentru con\u021binutul digital.<\/li>\n<\/ul>\n<h2 id=\"articles-connexes\">Articole conexe<\/h2>\n<ul>\n<li><a href=\"\/ro\/cheap-windows-key-is-it-legal\/\">Este legal\u0103 o cheie Windows ieftin\u0103?<\/a><\/li>\n<li><a href=\"\/ro\/oem-retail-volume-windows-license-differences\/\">Tipuri de licen\u021be Windows: care este diferen\u021ba?<\/a><\/li>\n<li><a href=\"\/ro\/buy-windows-11-best-price-license-comparison\/\">Cump\u0103rarea Windows 11: compara\u021bia licen\u021belor<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>V\u00e2nz\u0103tor european de \u00eencredere sau site din afara UE pentru licen\u021ba ta Windows: legea aplicabil\u0103, factura \u0219i TVA-ul, suportul \u0219i c\u0103ile de recurs. Ce se schimb\u0103 dup\u0103 ce pl\u0103te\u0219ti.<\/p>\n","protected":false},"author":1,"featured_media":2699,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[379],"tags":[],"class_list":["post-841102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guide"],"_links":{"self":[{"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/posts\/841102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/comments?post=841102"}],"version-history":[{"count":0,"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/posts\/841102\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/media\/2699"}],"wp:attachment":[{"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/media?parent=841102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/categories?post=841102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/euroshopkey.com\/ro\/wp-json\/wp\/v2\/tags?post=841102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}