General Terms and Conditions of Sale
Discover our general terms and conditions of sale and the details of our referral program in full transparency.
Table of Contents
- 1. General information
- 2. Terms of use
- 3. Products and services
- 4. Orders and billing
- 5. Changes and pricing
- 6. Delivery and activation
- 7. Referral program
- 8. Tax obligations
- 9. Fraud prevention
- 10. Optional tools
- 11. Third-party links
- 12. Comments and submissions
- 13. Personal data
- 14. Errors and omissions
- 15. Prohibited uses
- 16. Warranties and liability
- 17. Indemnification
- 18. Final provisions
1. General information
Site operator
Legal name: Soft Connect
Trade name: Euro Shop Key
Legal form: SASU
Share capital: €1,000
SIRET: 88192077100014
RCS: Toulouse
Address: 13 RUE SAINTE URSULE, 31000 TOULOUSE, France
Email: contact@euroshopkey.com
Host: o2switch - 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand
This website is operated by Soft Connect. Throughout the following sections, the terms "we", "our" and "us" refer to Soft Connect. By accessing this website and using the information, tools and services available on it, you agree to be bound by the terms, conditions, policies and notices set out below.
By visiting our site and/or making a purchase from us, you take part in our "Service" and you accept these general terms of use. These terms apply to all users of the site, including, without limitation, visitors, suppliers, customers, merchants and content providers.
Important: We invite you to read these terms of use carefully before accessing our website or using our services. By accessing or using any part of the site, you agree to be bound by these terms.
If you do not accept all of these terms and conditions, you may not be able to access the site or use our services. If these terms of use are considered an offer, acceptance is expressly limited to these terms.
Each new tool or feature added to the online store is also governed by these terms of use. You can review the most recent version of the terms of use at any time on this page. We reserve the right to update, change or replace any part of these terms by posting updates and/or changes to our website.
2. Terms of use of the online store
By accepting these terms of use, you declare that you have reached the age of majority in your region, province or state, and you give permission to any minor under your responsibility to use this site.
You agree not to use our products in any way for illegal or unauthorized purposes, and to comply with the laws of your jurisdiction when using our service, including copyright laws.
It is strictly prohibited to:
- Transmit worms, viruses or any other code of a destructive nature
- Use our services for illegal or unauthorized purposes
- Infringe intellectual property rights
- Provide false information or impersonate others
Any violation or breach of any of these terms will result in the immediate termination of your services.
3. General terms
We reserve the right to refuse our service to anyone, for any reason, at any time.
You understand that your content, except for your credit card information, may be transferred unencrypted, including (a) transmissions over various networks and (b) changes necessary to conform to the technical requirements of networks or devices. Your credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service or access to the service, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these terms.
4. Accuracy, completeness and timeliness of information
We are not responsible for any inaccurate, incomplete or out-of-date information on this site. The content of this site is provided for general information only and should not be relied upon as the sole basis for making decisions, without consulting more complete, accurate and up-to-date sources of information. If you rely on the content of this site, you do so at your own risk.
This site may contain historical data which is provided for reference only. We reserve the right to modify the content of this site at any time, with no obligation to update any of the information it contains. You are responsible for monitoring any changes made to our site.
5. Changes to the service and prices
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part thereof) at any time and without notice.
We will not be liable to you or any third party for any price change, modification, suspension or discontinuation of the service.
6. Products or services
Some products or services may be available exclusively online through our website. These products or services may be available in limited quantities and are subject to our return policy.
We make every effort to display as accurately as possible the colors and images of the products that appear in the store. However, we cannot guarantee that the display of colors on your computer screen will be accurate.
Authenticity guarantee
All our Microsoft licenses are 100% authentic and legitimate. They are acquired legally from authorized Microsoft partners and are verified before delivery.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of products or services that we offer. All product descriptions and pricing are subject to change at any time, without notice, at our sole discretion.
We do not guarantee that the quality of the products, services, information or other materials will meet your expectations, nor that any errors in the service will be corrected.
7. Referral program
7.1 Program overview
Euro Shop Key offers a referral program that allows users to earn commissions by recommending our products. This program is open to all individuals and professionals of legal age residing in a country where the program is authorized.
7.2 Tiers and commissions
| Tier | Referrals required | Commission | Payment frequency | Exclusive benefits |
|---|---|---|---|---|
| Bronze | 0-4 | 3% | Monthly | Link + Basic tracking |
| Silver | 5-9 | 5% | Bi-monthly | + Basic marketing tools |
| Gold | 10-24 | 7% | Weekly | + Free Windows 11 Pro license |
| Platinum | 25-49 | 10% | 48h | + Free Windows+Office bundle |
| Diamond | 50+ | 13% | Instant | + Free complete license bundle |
7.3 Participation requirements
Eligibility:
- Be of legal age and legally competent
- Have an active customer account with Euro Shop Key
- Accept these general terms and conditions
- Reside in a country where the program is authorized
- Have a payment method to receive commissions
- Not be subject to any banking or legal prohibition
7.4 Sale validation
A sale is considered valid and generates a commission if:
- The customer uses your referral link or personal promo code
- The order is paid in full and validated
- The customer has not exercised their right of withdrawal
- The sale is not fraudulent, disputed or contested
- The customer is not yourself, a member of your household or a person acting on your behalf
- The sale complies with our terms of use
7.5 Strict prohibitions
Practices prohibited under penalty of suspension:
- Self-referral: Using your own link for your personal purchases
- Spam and unwanted solicitation: Sending unsolicited emails, SMS or messages
- Misleading advertising: Promises that do not match our actual offers
- Fake reviews and testimonials: Creating false ratings or comments
- Impersonation: Posing as Euro Shop Key, its employees or partners
- Fraudulent techniques: Use of bots, artificial clicks, fake traffic
- Unfair competition: Bidding on our brands in paid advertising
- Intellectual property infringement: Copying our content or design
7.6 Penalties and exclusions
In the event of non-compliance with the rules:
- First breach: Written warning and increased monitoring
- Repeat offense: Temporary account suspension (30 days minimum)
- Serious violation: Permanent exclusion from the program
- Proven fraud: Exclusion + possible legal proceedings
We reserve the right to temporarily or permanently suspend your referrer account without notice in the event of a violation of these terms, without prejudice to commissions legitimately owed.
8. Tax and reporting obligations
8.1 French legal framework
In accordance with the French regulations in force, the income generated by the referral program constitutes Non-Commercial Profits (BNC) and is subject to tax reporting according to the following thresholds:
| Tax status | Annual threshold | Tax regime | Reporting obligations |
|---|---|---|---|
| Occasional income | ≤ €760/year | Administrative tolerance | No mandatory declaration |
| Micro-BNC | €761 to €77,700/year | Micro-BNC regime | Form 2042-C-PRO |
| Actual BNC | > €77,700/year | Controlled declaration | Form 2035 + accounting |
| Micro-entrepreneur | Up to €77,700/year | Micro-social regime | Monthly/quarterly URSSAF declarations |
8.2 Vigilance thresholds and protections
Key thresholds to remember:
- €760 per year: Beyond this, BNC declaration is mandatory
- €3,000 per year: Recommendation to opt for the micro-entrepreneur regime
- €77,700 per year: Mandatory exit from the micro regime (actual BNC)
These amounts are calculated on the calendar year (January 1 to December 31).
8.3 Euro Shop Key protection measures
To protect our partners and comply with the regulations, we put in place:
- Preventive limit: Automatic blocking of payments at €750/year for individuals without a declared status
- Early alert: Email notification as soon as €500 in cumulative commissions is reached
- Status verification: Request for supporting documents (SIRET, URSSAF no.) beyond €760
- Support: Referral to specialized tax advisors
8.4 Referrer responsibilities
Your obligations:
- Keep an accurate record of your referral earnings
- Declare your income according to your personal tax situation
- Seek the help of a chartered accountant if necessary
- Inform us immediately of any change in status
- Comply with the legal ceilings applicable to your situation
Euro Shop Key cannot be held responsible for any failure to declare on your part.
8.5 Euro Shop Key services
We support you by providing:
- A detailed summary of your commissions by tax year
- Automatic alerts when thresholds are approaching
- Up-to-date tax documentation and guides
- Dedicated support for administrative questions
- Legal declarations required by the authorities
9. Fraud and abuse prevention
9.1 Advanced detection systems
Euro Shop Key deploys cutting-edge technologies to identify and prevent fraud:
Anti-fraud technologies:
- Artificial intelligence: Machine learning to detect suspicious patterns
- Behavioral analysis: Identification of non-human behavior
- Geolocation: Geographic consistency check of connections
- Advanced fingerprinting: Unique identification of devices and browsers
- Cross-validation: Automatic controls and manual checks
- Real-time monitoring: Continuous monitoring of suspicious activity
9.2 Monitored fraud indicators
Our system automatically monitors:
- Mass account creation from the same IP addresses
- Use of VPNs, proxies or TOR to hide location
- Repetitive order patterns with identical characteristics
- Simultaneous or multiple activation attempts of the same license
- Artificial or automated clicks on referral links
- Coordinated creation of fake reviews or testimonials
- Use of fictitious or stolen identities
- Suspicious "click farm" type activity
9.3 Automatic preventive measures
Automatic system actions:
- Attempt limiting: Temporary blocking after multiple failures
- Enhanced validation: Request for proof of identity for questionable activity
- Preventive quarantine: Temporary suspension of at-risk accounts
- IP blocking: Exclusion of IP addresses associated with fraudulent activity
- Manual review: Human intervention for complex cases
9.4 Cooperation with authorities
In the event of established fraud, Euro Shop Key:
- Retains all digital evidence (detailed logs, screenshots, emails)
- Fully cooperates with law enforcement and judicial authorities
- Provides the information required for official investigations
- May file a complaint for fraud, counterfeiting or impersonation
- Reports organized networks to the competent authorities
9.5 Protection of legitimate users
Our commitments to protect you:
- Fair and transparent treatment of all users
- Appeal process to contest penalties
- Transparency on the reasons for suspension or exclusion
- Dedicated support to resolve misunderstandings
- Compensation in the event of an error by our system
10. Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card and/or orders using the same billing and/or shipping address.
In the event that we change or cancel an order, we may attempt to notify you using the contact details provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate order and account information for all orders placed in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please see our return policy.
11. Optional tools
We may provide you with access to third-party tools over which we exercise no control or monitoring.
You acknowledge and agree that we provide access to these tools "as is" and "as available", without any warranties, representations or conditions of any kind, and without any endorsement on our part. We accept no liability arising from your use of optional third-party tools.
Any use you make of the optional tools offered through the site is entirely at your own risk and discretion. You should familiarize yourself with and accept the terms of use provided by the third-party providers of these tools.
We reserve the right to offer new services and/or features through the website in the future (including the launch of new tools and resources). These new features and/or services will also be subject to these terms of use.
12. Third-party links
Certain content, products and services available through our service may include items from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party websites, and we do not warrant and will have no liability for any third-party content, products or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with these third-party websites. Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction.
Any claims, complaints, questions or inquiries regarding third-party products should be directed to those third parties.
13. Comments, feedback and other user submissions
If, at our request, you submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by mail or otherwise (collectively, "comments"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use them in any medium.
We are under no obligation (1) to keep any comments confidential, (2) to pay compensation to anyone for any comments provided, or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property or these terms of use.
Your obligations regarding comments:
You agree to write comments that do not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain defamatory, unlawful, abusive or obscene content, and will not contain any computer virus or other malware that could affect the operation of the service or any associated website.
You may not use a false email address, pretend to be someone other than yourself, or mislead us as to the origin of any comment. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments you post or transmit to us.
14. Personal information
The submission of your personal information through our store is governed by our privacy policy. Please review our Privacy Policy for more information on how we collect, use and protect your personal information.
GDPR protection
In accordance with the General Data Protection Regulation (GDPR), you have rights over your personal data:
- Right of access: Obtain a copy of your data
- Right to rectification: Correct inaccurate data
- Right to erasure: Delete your data under certain conditions
- Right to portability: Retrieve your data
- Right to object: Object to certain processing
To exercise your rights: dpo@euroshopkey.com
15. Errors, inaccuracies and omissions
There may be typographical errors, inaccuracies or omissions regarding the information available on our site or in the Service. We reserve the right to correct any errors, inaccuracies or omissions at any time and without prior notice.
We are under no obligation to update, amend or clarify information in the Service or on our website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on our website should be taken to indicate that all information in the Service or on our website has been modified or updated.
16. Prohibited uses
In addition to the prohibitions set out in these Terms of Use, you are prohibited from using our site or the Service:
It is strictly prohibited to:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any local, regional, national or international laws
- To infringe upon or violate our intellectual property rights or those of third parties
- To harass, abuse, defame, discriminate against or intimidate anyone
- To submit false or misleading information
- To upload or transmit viruses or any other malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of our Service
We reserve the right to terminate your use of the Service or our website for violating any of these prohibited uses.
17. Disclaimer of warranties and limitation of liability
We do not guarantee that your use of our Service will be uninterrupted, secure, error-free or free of viruses or other harmful components. You acknowledge that your use of the Service is at your own risk.
Disclaimers of liability:
The Service and all products and services provided through the Service are provided "as is" and "as available", without any warranty, whether express or implied. To the fullest extent permitted by applicable law, we exclude all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
In no event shall Soft Connect, our directors, employees, agents, affiliates, partners, suppliers, service providers and licensors be liable for any damage, loss, claim or cost, whether direct, indirect, incidental, special or consequential, including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by applicable law.
18. Indemnification
You agree to indemnify, defend and hold harmless Soft Connect and our parent company, subsidiaries, partners, directors, employees, agents, service providers, suppliers, subcontractors and licensors from any claim or demand, including reasonable attorneys' fees, made by any third party due to:
- Your breach of these Terms of Use or the documents they incorporate by reference
- Your violation of any law or the rights of a third party
- Your use of the Service or our website
- Your participation in the referral program
- Any content you submit through our Service
19. Final provisions
19.1 Severability
If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.
19.2 Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement. These Terms of Use remain in effect until terminated by either you or us.
You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
19.3 Entire agreement
These Terms of Use and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous communications.
19.4 Governing law
These Terms of Use and any separate agreement whereby we provide you services shall be governed by and construed in accordance with the laws of France without regard to conflict of law principles.
19.5 Changes to the terms of use
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our site. It is your responsibility to check our site periodically for any changes.
19.6 Contact details
Questions about the Terms of Use should be sent to us at contact@euroshopkey.com.
Contact us
General inquiries
contact@euroshopkey.com
+33 1 23 45 67 89
Technical support
support@euroshopkey.com
24/7
Legal department
legal@euroshopkey.com
Mon-Fri 9am-6pm