Legal Notice
Legal information regarding the publishing and hosting of the Euro Shop Key website
1. Site publisher
Important information
In accordance with the provisions of Articles 6-III and 19 of Law no. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, also known as the L.C.E.N., this legal notice is brought to the attention of the site's users.
Connecting to and browsing the site by the user implies full and unreserved acceptance of this legal notice.
1.1 Publisher identity
Editorial manager – Owner
Company name: Soft Connect
Trade name: Euro Shop Key
Legal form: SASU
Share capital: €1,000
SIRET: 88192077100014
RCS: Toulouse
Address: 13 RUE SAINTE URSULE, 31000 TOULOUSE, France
1.2 Registered office
The company's registered office is located at the following address:
13 rue saint Ursule
31000 Toulouse
France
1.3 Contact details
General email:
contact@euroshopkey.com
Support email:
support@euroshopkey.com
1.4 Publication director
The publication director of the Euro Shop Key site is the legal representative of the company Soft Connect, in their capacity as manager of the SARL.
Editorial responsibility:
The publication director is responsible for the editorial content of the site in accordance with applicable legal provisions. They provide general oversight of the site and ensure compliance with the applicable law.
1.5 Main activity
Soft Connect, operator of the Euro Shop Key site, carries out the following activities:
- Online sale of authentic Microsoft software licenses
- Distribution of professional IT solutions
- Advice and technical support on software licenses
- Support services for license activation and deployment
- Referral and affiliate program
Warranty:
All licenses sold by Euro Shop Key are 100% authentic and legitimate. They come exclusively from official distribution channels and authorized partners. Each license is verified before delivery and can be activated with the Microsoft servers.
2. Site hosting
The Euro Shop Key site is hosted by the company o2switch, whose full details are as follows:
Site host
Company name: SARL o2switch
Address: 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France
Share capital: €7,500
SIRET: 510 909 807 00016
RCS: Clermont-Ferrand
Intra-community VAT: FR35510909807
Website: www.o2switch.fr
2.1 Technical features of the hosting
The hosting provided by o2switch guarantees:
- Optimal availability: Redundant infrastructure with a 99.9% uptime guarantee
- Enhanced security: SSL/TLS certificate, application firewall, DDoS protection
- Performance: High-performance servers with NVMe SSD
- Regular backups: Automatic daily data backups
- Technical support: Technical assistance available 7 days a week
- Location: Servers located in France, GDPR compliant
2.2 Data protection and security
Security commitment:
The host o2switch implements all necessary technical and organizational measures to ensure the security and confidentiality of hosted data. The servers are located in France and comply with the European data protection regulation (GDPR).
2.3 Host contact
For any question regarding the technical hosting of the site, you can contact o2switch directly:
Email:
support@o2switch.fr
Phone:
04 44 44 60 40
3. Site access
3.1 Service availability
The Euro Shop Key site is accessible from anywhere, 7 days a week and 24 hours a day, except in the event of:
- Force majeure (natural disaster, general power outage, etc.)
- Planned interruption for scheduled maintenance
- The need for emergency maintenance for security or performance
- Unforeseen technical malfunctions
- Events beyond our control
Limitation of liability:
In the event of modification, interruption or suspension of the site's services, Euro Shop Key cannot be held responsible for the direct or indirect consequences for users. However, we strive to minimize interruptions and to inform users as much as possible.
3.2 Maintenance and updates
To ensure the security, performance and quality of the service, we regularly carry out:
| Type of maintenance | Frequency | Average duration | Notification |
|---|---|---|---|
| Scheduled maintenance | Monthly | 1-3 hours | 48h in advance |
| Security updates | As needed | 30-60 minutes | 24h in advance |
| Emergency maintenance | Exceptional | Variable | As soon as possible |
| Optimizations | Quarterly | 2-4 hours | 72h in advance |
3.3 Access conditions
Technical requirements:
Access to the site requires:
- An active Internet connection
- An up-to-date web browser (Chrome, Firefox, Safari, Edge)
- JavaScript enabled
- Cookies allowed for certain features
- A screen with a minimum resolution of 320px wide
3.4 Access security
To protect our users and the site, we implement:
- SSL/TLS encryption: All communications are secured by an SSL certificate
- Anti-DDoS protection: A system protecting against denial-of-service attacks
- Secure authentication: Encrypted passwords and secure storage
- 24/7 monitoring: Continuous monitoring of security and performance
- Application firewall: Advanced filtering of malicious requests
3.5 Access restrictions
We reserve the right to restrict or suspend access to the site in the following cases:
- Abusive or fraudulent use of the site
- Hacking or intrusion attempts
- Violation of the terms of use
- Illegal activities or activities contrary to public order
- Failure to respect intellectual property
- Use of unauthorized bots or automated scripts
5. Intellectual property
5.1 Property rights
All content on the Euro Shop Key site, including, without limitation, the texts, images, graphics, logos, icons, sounds, software, databases and videos, is the exclusive property of Soft Connect or its partners and is protected by French and international intellectual property laws.
Legal protection:
All site content is protected by:
- Copyright (Intellectual Property Code - articles L.111-1 et seq.)
- Trademark law (articles L.711-1 et seq.)
- Database rights (articles L.341-1 et seq.)
- Design rights (articles L.511-1 et seq.)
5.2 Trademarks and logos
The trademarks, logos and distinctive signs reproduced on the site are the property of Soft Connect or of third parties who have authorized their use:
Protected trademarks
- Euro Shop Key: Registered trademark of Soft Connect
- Microsoft, Windows, Office: Trademarks of Microsoft Corporation
- Other logos and trademarks: Property of their respective owners
Any reproduction, representation, modification, publication or adaptation of all or part of the site's elements, by any means or process whatsoever, is prohibited without the prior written authorization of Soft Connect.
5.3 Limited usage rights
The site user is granted a non-exclusive, non-transferable and revocable license to:
- View the site for personal, non-commercial purposes
- Download and print pages of the site for private use only
- Share links to the site on social networks
Prohibited uses:
It is strictly prohibited to:
- Copy, reproduce or download the site's content for commercial purposes
- Modify, adapt or create derivative works from the content
- Distribute, sell, rent or license the content
- Extract or reuse a substantial part of the content
- Use the trademarks, logos or distinctive signs without authorization
- Create deep links without authorization
- Frame the site within another site (framing)
5.4 User-generated content
When you submit content on our site (reviews, comments, suggestions), you grant Soft Connect a worldwide, non-exclusive, royalty-free and transferable license to:
- Use, reproduce and publish this content
- Modify, adapt and create derivative works
- Distribute and publicly display this content
- Grant sub-licenses of these rights
You warrant that you hold all necessary rights to the submitted content and that it does not infringe any third-party rights.
5.5 Reporting a violation
Report a violation:
If you believe that content published on our site infringes your intellectual property rights, you can contact us at: legal@euroshopkey.com
Your notification must contain:
- Your full contact details
- A precise description of the disputed content
- The exact location of the content (URL)
- Proof of your rights to the work
- A declaration of good faith
5.6 Software licenses sold
The Microsoft software licenses sold on Euro Shop Key are subject to the manufacturer's license terms. By purchasing a license, you accept:
- The Microsoft Software License Terms (EULA)
- The usage restrictions defined by the publisher
- The prohibition of resale without authorization
- Any geographic limitations
- The license transfer conditions
5.7 Hyperlinks
The creation of hyperlinks to the Euro Shop Key site is permitted subject to compliance with the following conditions:
- The link must point to the site's home page
- The link must not suggest a non-existent endorsement or partnership
- The link must not be used in an illegal or defamatory context
- The source site must not contain illicit content or content contrary to public decency
- The use of framing techniques is prohibited without authorization
Authorization request:
For any particular use or specific authorization request concerning our content or trademarks, please contact us at: contact@euroshopkey.com
5.8 Penalties for violation
Any unauthorized use of the site or its content may constitute a violation of laws on:
- Copyright
- Trademark law
- Patents
- Trade secrets
- Other intellectual property rights
Offenders are liable to civil and criminal prosecution, including damages and criminal penalties of up to 3 years' imprisonment and a €300,000 fine.
6. Liabilities and limitations
6.1 Publisher's liability
Soft Connect strives to ensure the accuracy and updating of the information published on the Euro Shop Key site. However, we cannot guarantee the accuracy, precision or completeness of the information made available on this site.
Limitation of liability:
Soft Connect disclaims all liability:
- For any imprecision, inaccuracy or omission regarding information available on the site
- For any damage resulting from a fraudulent intrusion by a third party that led to a modification of the information
- For any direct or indirect damage resulting from the use of the site
- For damage caused by a computer virus or any other harmful element
- For damage resulting from the inability to access or use the site
6.2 User's liability
The user of the Euro Shop Key site agrees to:
- Use the site in accordance with its purpose and this legal notice
- Not undermine public order and public decency
- Respect the intellectual property of Soft Connect and third parties
- Provide accurate and up-to-date information for any transaction
- Not harm the proper functioning of the site
- Not attempt to access the site or computer systems fraudulently
User's commitment:
The user is solely responsible for their use of the site and the information they consult on it. It is up to them to take all necessary precautions to ensure that the information consulted meets their needs.
6.3 Accuracy of information
Soft Connect makes every effort to provide users with reliable and verified information. However:
- The information published on the site is provided for guidance only
- It is subject to change and may be modified without notice
- It cannot engage the liability of Soft Connect
- It is up to the user to verify its accuracy before any use
6.4 Site availability
Soft Connect cannot be held responsible for:
- Site interruptions for maintenance operations
- Technical failures beyond our control
- The temporary or total unavailability of the site
- Malfunctions related to the use of the Internet network
- Compatibility issues with certain hardware or software
6.5 Content of external links
The site may contain hyperlinks to other sites. Soft Connect:
- Has no control over the content of these third-party sites
- Cannot be held responsible for the content of these sites
- Does not guarantee the accuracy or reliability of these sites
- Invites users to review the legal notices of these sites
6.6 Computer security
Security measures:
Although Soft Connect implements appropriate security measures, the user acknowledges:
- That no system is 100% foolproof
- That it is up to them to take all appropriate measures to protect their own data
- That they must use an up-to-date antivirus and firewall
- That they are responsible for backing up their data
6.7 Force majeure
The liability of Soft Connect cannot be engaged in the event of force majeure or events beyond its control, in particular:
- Natural disasters
- Fires, floods, storms
- Strikes, labor disputes
- General power or telecommunications outages
- Acts of terrorism, wars, riots
- Government or administrative decisions
- Computer viruses despite the security measures
7. Personal data protection
7.1 Data controller
The controller of the personal data collected on the Euro Shop Key site is:
Soft Connect
13 rue saint Ursule
31000 Toulouse, France
SIRET: 88192077100014
Email: contact@euroshopkey.com
7.2 Data collected
As part of the use of the site, we may collect the following personal data:
| Type of data | Purpose | Legal basis | Retention period |
|---|---|---|---|
| Identification data (last name, first name, email) | Order and customer account management | Performance of the contract | 3 years after last order |
| Billing data (address, phone) | Billing and legal obligations | Legal obligation | 10 years (accounting obligations) |
| Payment data | Transaction processing | Performance of the contract | 13 months after transaction |
| Browsing data (cookies, IP) | Site improvement, statistics | Consent | 13 months |
| Referral data | Management of the referral program | Performance of the contract | 3 years after end of participation |
7.3 Purposes of processing
Your personal data is collected and processed for the following purposes:
- Order management: Processing, delivery and tracking of orders
- Customer service: Responding to requests and technical assistance
- Billing: Issuing and managing invoices
- Referral program: Management of commissions and payments
- Marketing: Sending commercial offers (with consent)
- Statistics: Audience analysis and site improvement
- Security: Prevention of fraud and abuse
- Legal obligations: Compliance with tax and accounting obligations
7.4 Your GDPR rights
You have the following rights:
- Right of access: Obtain confirmation that your data is being processed and access it
- Right of rectification: Have inaccurate or incomplete data corrected
- Right to erasure: Request the deletion of your data in certain cases
- Right to restriction: Obtain the restriction of the processing of your data
- Right to portability: Receive your data in a structured format
- Right to object: Object to the processing of your data
- Right to withdraw your consent: At any time for processing based on consent
- Right to set post-mortem directives: On the fate of your data after your death
7.5 Exercising your rights
To exercise your rights, you can contact us:
By email: dpo@euroshopkey.com
By mail: Soft Connect - DPO
13 rue saint Ursule
31000 Toulouse
Your request must be accompanied by a copy of a signed identity document. We will respond within a maximum of one month.
7.6 Data recipients
Your personal data may be shared with the following recipients:
- Internal departments: Authorized staff of Soft Connect
- Payment providers: For transaction processing
- Technical providers: Hosting, maintenance, emailing
- Competent authorities: In case of legal obligation
- Microsoft Corporation: For license activation
7.7 Data security
We implement appropriate technical and organizational measures to protect your data against:
- Accidental or unlawful destruction
- Accidental loss
- Unauthorized alteration, disclosure or access
- Any other form of unlawful processing
These measures include: SSL/TLS encryption, access control, regular backups, security monitoring, and staff training.
7.8 Complaint to the CNIL
If you believe that your rights are not being respected, you can lodge a complaint with the French Data Protection Authority (CNIL):
CNIL
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
Phone: 01 53 73 22 22
Website: www.cnil.fr
8. Hyperlinks and third-party sites
8.1 Outbound links
The Euro Shop Key site may contain hyperlinks to other websites. These links are provided solely for the convenience of users.
Limited liability:
Soft Connect:
- Exercises no control over the content of third-party sites
- Cannot be held responsible for the content, products or services of these sites
- Does not guarantee the accuracy, legality or decency of external content
- Assumes no liability for damages resulting from access to these sites
- Invites users to read the privacy policies of these sites
8.2 Inbound links
Setting up hyperlinks to the Euro Shop Key site is permitted, subject to the following conditions:
- Links must point to the site's home page
- Links must not give a false image of our company
- Links must not suggest a non-existent partnership
- The source site must not contain illicit content
- The use of our logo or trademark requires prior authorization
8.3 Official partners
We maintain relationships with certain official partners:
Listed partners
- Microsoft Corporation: Software publisher, official partnership
- o2switch: Web host of the site
- Payment providers: Secure payment solutions
These partnerships are clearly identified on our site.
9. Applicable law and jurisdiction
9.1 Applicable law
This legal notice is governed by French law. Use of the Euro Shop Key site implies full and complete acceptance of the applicable French laws.
Applicable legislation:
- Law no. 2004-575 of June 21, 2004 on confidence in the digital economy (LCEN)
- French Consumer Code
- French Civil Code
- Intellectual Property Code
- General Data Protection Regulation (GDPR)
- French Data Protection Act of January 6, 1978, as amended
9.2 Competent jurisdiction
In the event of a dispute and failing an amicable resolution, the dispute will be submitted to the competent courts in accordance with the rules of common law.
Dispute resolution:
In accordance with the provisions of the Consumer Code concerning the process for the mediation of consumer disputes, after having contacted us and failing a response to your satisfaction, you have the option of using, free of charge, a consumer mediation procedure with:
CM2C
49 rue de Ponthieu
75008 PARIS
Phone: 01 89 47 00 14
Website: www.cm2c.net
Email: litiges@cm2c.net
9.3 Language
This legal notice is written in French. In the event of translation into one or more foreign languages, only the French text shall prevail in the event of a dispute.
10. Contact us
For any question regarding this legal notice, or for any other request, you can contact us by the following means:
By email
General contact: contact@euroshopkey.com
Legal questions: legal@euroshopkey.com
Data protection: dpo@euroshopkey.com
Technical support: support@euroshopkey.com
By mail
Soft Connect
13 rue saint Ursule
31000 Toulouse
France
Online
Website: www.euroshopkey.com
Contact form:
Available on all pages of the site
Response times
We are committed to responding to your requests within the following times:
- General questions: Within 48 business hours
- Technical support: Within 24 business hours
- GDPR requests: Within 1 month maximum
- Legal questions: Within 5 business days