Several ways to get help with your Office and Windows licenses
support@euroshopkey.com
License technical support
contact@euroshopkey.com
General questions & sales
Reply guaranteed within 24h
Priority support within 2h
French customer service
Available 7 days a week
Free assistance
With every license purchased
Our French team replies quickly to any question about Office 2021, Windows 11 Pro or other Microsoft licenses.
Enjoy our genuine Office and Windows licenses at the best prices with instant delivery.
Official Windows Server 2022 license. Instant delivery by email. Activation on Microsoft servers. Lifetime warranty. Support included.
Official Windows 8.1 Enterprise license. Instant delivery by email. Activation on Microsoft servers. Lifetime warranty. Support included.
Genuine Visio 2021 Standard license. Instant delivery by email. Activation on Microsoft servers. Lifetime warranty. Support included.
Official Windows 11 Pro + Visio 2021 Pro + Project 2021 Pro bundle license. Instant delivery by email. Activation on...
Quickly find answers to the most common questions about our support and our licenses.
Our French technical team helps you free of charge with the installation of all your licenses: Office 2021 Pro Plus, Windows 11 Pro, Windows 10 and other Microsoft products.
Free installation assistance:
For any technical assistance with your Office 2021, Windows 11 Pro licenses or other Microsoft products, contact our French team at support@euroshopkey.com.
Our technical support includes:
Average response time: less than 2h during business hours, 24h maximum on weekends.
Our French customer service is available 7 days a week from 8am to 8pm to answer your questions about our Microsoft licenses.
Support hours:
Even outside these hours, you can send us an email at contact@euroshopkey.com - we will reply as soon as the next business hour.
Contact us at support@euroshopkey.com with your order number. Our team will send you a personalized guide and stay available until your installation is fully successful.
Yes! We offer preferential rates for bulk purchases of Office and Windows licenses, especially attractive for businesses, associations and schools.
Enterprise quotes available for:
Contact our sales team at contact@euroshopkey.com specifying your needs (number of seats, type of licenses) and we will offer you a personalized quote within 24h.
If you experience a problem with your Office or Windows license order, our team will act quickly to resolve the situation.
Common problems we resolve:
Contact us immediately at contact@euroshopkey.com with your order number and a description of the problem. Resolution guaranteed within 24h maximum.
Discover what our customers say about the quality of our French technical support.
Accountant, Lyon
"I had an activation problem with Office 2021 Pro. The Euro Shop Key team replied within 1h and guided me step by step to the resolution. Outstanding French customer service!"
IT Director, Marseille
"Ordered 20 Windows 11 Pro licenses for our company. Impeccable support, fast quote and free technical assistance for each seat. I highly recommend!"
Teacher, Toulouse
"My Office key was deactivated after a PC change. The team helped me transfer my license for free in 30 minutes. Perfect after-sales service!"